Refund Policy

We strive for customer satisfaction. Please review our refund policy below for details on eligibility and process.

Eligibility for Refunds

• Refunds are available for services not delivered as agreed.
• Requests must be made within 14 days of purchase.
• Custom software and digital products may not be eligible for refunds once delivered.

How to Request a Refund

To request a refund, contact us at support@smartsoftsolutions.org with your order details and reason for the request. We will review and respond within 5 business days.

Exceptions

Refunds are not provided for change of mind or services already rendered in full. Please contact us for any concerns or clarifications.

Effective date: February 3, 2026